Shipping policy

We are committed to delivering your premium fruit preserves safely and promptly. Please read our shipping policy carefully to understand how your order will be processed and delivered.

Order Processing Times

All orders are processed within 1–2 business days (Monday through Friday). Orders placed after 5:00 PM EST or on weekends/holidays will be processed the next business day. Each jar of Frumelle is carefully prepared to ensure the highest quality before shipping.

Domestic Shipping (USA Only)

We currently ship to addresses within the United States only. We do not offer international shipping at this time.

  • Shipping to P.O. boxes is available.
  • We do not offer local pickup or in-store collection.

Shipping Options & Estimated Delivery Times:

Shipping Option Estimated Delivery Time Notes
Standard Shipping 3–5 business days USPS or FedEx
Expedited Shipping 1–2 business days Available at checkout
Overnight Shipping 1 business day

Orders must be placed before 12:00 PM EST


Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.

Shipping Costs

  • Standard Shipping: $7.99 per order
  • Free Shipping on orders $75 or more
  • Expedited and Overnight shipping rates are calculated at checkout

Please note: Customers are responsible for any additional import duties or taxes if applicable (though we ship only within the USA, some state taxes may apply).

Lost, Damaged, or Delayed Orders

We take great care to ensure your orders arrive safely. In the rare event of a lost or damaged shipment, please contact us at sales@frumelle.com with your order number, and we will assist you promptly.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number and instructions to monitor your package’s progress. If you have any questions about your shipment, our customer support team is ready to help.

Service Interruptions

Please note that shipping times may be affected by unforeseen circumstances such as weather delays, carrier disruptions, or holidays. We always aim to deliver on time and will keep you informed if any delays occur.

At Frumelle, transparency and customer satisfaction are our top priorities. We strive to make your ordering experience smooth and enjoyable, from checkout to delivery.